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How to start the phone answering service


We will properly organize by yourself. Determine how much money it is going on
You feel comfortable wealthy, and take to reach it
Your own phone answering service.

Our research raises hundreds of husbands and wives
Entrepreneur Who starts with just a couple of thousands
Dollars of borrowed funds, and much of ambition are profitable
$ 250,000 or more after a couple of years of business.

The exciting part is that the door is wide open
the same! Demand for telephone service is increasing! !!
Even the appearance of an electronic response device that does not start
Slow this demand! So many people are getting completely "
Live by "frustrated expectation to talk to" off
I can not do such a thing.
Caller to leave a message with the sound of the tone. anger
In such a case thousands of cost operators
Dollars of lost profits. Today's success to realize this
Business people want a friendly personal touch,
A professional "secretary" to answer their mobile phone for them.

Professional response service operator,
Take appropriate message, message to different caller, get
Clarification and also set up a special customer meeting.
Often businessmen come to the thick of operators
Their telephone answering service as essential to their success, and
In many cases, when rewarding them with special kind or bonus
It is polite closed because there is a particularly advantageous deal
Efficient service by respondent service people.

To get started properly, we need the first investment
Equipment and equipment for about $ 10,000, plus working capital.
At the beginning, you can have two people and you have
The operator sells by phone while you make face-to-face sales calls.
You may also want to add a couple of sales of the "hungry" committee
People will help arrange a good list of accounts as soon as possible
These efforts are possible, take planning and coordination
Call up two different selling people because you do not want
Same perspective.

You can start driving from the extra bedroom
Garage - You need a lease switchboard from the phone
Company - have a plan to move your operation more formally
A quarter at a later date. But, it is quite expensive
If it was done, it will take time and moving the switchboard
Installed. Our suggestion is to find a small "beginning"
The office to be there, and plan from beginning at least 5 years.

Many operations start with a small 200-300 square feet of economy
Open the second, to ensure office locations, and their growth
Position with space for final expansion including 3 or more
switchboard. The average seen in this research
To realize 85 regular customers per switchboard
The lowest profit after cost.

Just about anyone, the business card will be a good prospect
People who work outside of their homes for your service are very
Good prospects, especially those holding regular tasks,
My part time business and side job. all
A salesman is a prospect, people tackling 24-hour "on-call"
Repair service business owner like foundation, plumers,
Electrical technician, locksmith, and car mechanic. There are other things
The type of service that would be too interested, such as ambulance
Company, towing service, volunteer fire station, survey
De facto organization and customer complaint
Do not forget your area..By all the means
Doctors, dentists and other experts!

Only those services provided by many beginners
Intermittent users. These people, in that case, "give out the word" they
Can not be reached with a regular number after 4 or 5 rings
The caller needs to dial the number of the answering service. of
In this case, answer to a mere housewife service
Talk to her home phone, take the message of the caller, either
Relay it to the customer or keep it until he checks in
She's very simple, very easy and very informative!

Usually, there is 15-20 after such a "little" operation
You need to install multiple phones
Incoming line. The cost and questions of the telephone company can do the following
Purchase your own phone and allayed by explaining it
It is the family of the person who has it. But once you
35 to 50 customers It is the time to expand to commercials
Complete operation with switchboard and hired operator.

The average rate to charge your service should be around $ 35
Per month for a specified number of calls (usually 70 to 75)
A surcharge of 25 cents for each call beyond that number. Other
Reservation for reminders for "awakening" such as calls,
It is usually billed on a "per call" basis at about 50 cents per call.

Mostly
Service keeping their operators in use in the time there
There are no incoming calls. These service range form input, envelope
Correspondence, computer input service, packed in an envelope,
Solicitation of subscription for mail order and achievement of order
Publish books of business review. recently
Year, some included private post office, postal decline
Transfer service. The important thing is to keep you
A busy business operator doing some kind of work to earn money for you.

When you decided to lease the office,
Distribution board - it is important that you try to get close
As much as possible telephone company switching or switching office.
This is due to mileage fee which will cost the fixed phone.
Even if you remember it is limited by the prefixes handling each alternating station
To customers within a certain radius of that station. What about all
This means that most of the companies in your area have it
The prefixes 234 and 345 would like to find your answering service
Offices near the station that provides these prefixes
Basic installation and assembly of one switchboard is possible
You cost close to $ 4,000. .

Generally, the population of 35,000 subways,
Telephone answering service wishing $ 50,000 per year; 75,000
It is needed for people of 100,000 and 150,000 dollars to 80,000 people
For $ 200,000 per year or more. With more help and more
Information, it would be prudent to contact the relevant phone
Response Exchange Ltd. This organization is an industry
We are currently practicing on the latest date in the Watchdog group.

Meanwhile, you can set up your own equipment
A realistic view and line of your anticipated first year income.
Eel eating at low cost rental space
Old building not far from telephone company exchange
Bill - telephone companies are reluctant as usual
Pay high rent as it is. Finding older things, less than
"Beautiful" buildings should not impair your business
Since some of your customers will actually appear,
One of office best service ~
Call those sales calls, or your telephone solicitation
I will send my efforts and payment by email.

125 square feet of space is needed for each small reception
Also an area that can double as the rest area for your operator
General office area for bookkeeping, billing and others
Management function. Make sure there is a convenient toilet
Facilities are similar.

Before installing your first switchboard, the telephone company
Requests the maintenance of your office to be determined mainly
The floor is strong enough to support the weight of
Save a lot of discontent with yourself by explaining the switchboard
Before this we ask real estate agents and building managers
They begin showing what is available. The best thing should be asked for
An authorized copy of the original building's blueprint or
A previous inspection report, and there are times when these are on hand
Please contact the telephone company.

If you are ready to go, let's think about the attitude and feelings of
People will work for a long time at the switchboard for
You invest in some cherry paint for non glare, walls
Lighting, carpet for floor and some wall prints,
Pictures and other decorations. Look around for a good used office
Only furniture and purchase or lease are absolutely essential. A
Pocket calculator and manual typewriter used will work correctly
Until you make sure your business is profitable.

When ordering your first distribution board, please listen to the telephone
Company instructions read the operating manual and attend to their
Training more than you know about equipment,
Easily it will be manipulating it, more you will be you
I understand the possibility of your profit.

Traditional telephone company's switchboard is known as
Model 557 or TAS - 100. This board deals with 100 incoming secretaries
Line and 15 office trunk lines, with this board
Ability to receive and call incoming calls
Call it at the same time. There is also a business response line
You can use it as your number for customers who want to use
About business numbers and / or special events as the number of customers
An answer of such a questionnaire or a special number for telephone order etc.
Like one advertised on TV for one time sale
Promoted

Ability to receive 100 incoming lines,
Do not enable more than 5 or 10 more than your actual
Customer list. Adding to your customer list, it is then
Activate or "Simple problem for phone company on" Tyne "
According to your need. Payment of your rental lease to the phone
I can manage company equipment
Problem or something is not working properly to suit your needs,
Please call and ask the telephone company to send a repairman.

Including your role in some extras
"Secret" switch. To prevent this function, from the operator

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