If you run the EBay business, it may be
We still realize the need for great customer service.
There is a net auction for what exists. Sometimes buyers
We do not bring quality customer service,
Potentially do one of two things - or both. They are
Have fun and search by feedback
Many of your auctions in the future. if you want
To earn a living from eBay, you need to stop thinking
Start doing it like it as "auction"
'business. "
In your own brick and mortar business, how
Will you handle your customers while they are there
At the counter in the standing position we are waiting
Ring their order? You will find it useful.
Of course respect! You will do everything
We can guarantee that customers will return to
Your establishment in the future. you are
In order to confirm the purchase,
The experience with you was satisfactory
pleasant. Why would you do the following
Is the end of 1 of your eBay auction?
First, we will act promptly at the end of your auction.
Contact the winner and congratulate them. To describe
How will items and items that they acquire
shipped - even if this information is already included
Description of the auction. To remind them
Give the highest bid, and payment options to them
And directions. Please inform them when items are given
Shipped.
I thank them for participation and close the mail
You can also use this opportunity at your auction
Other open auctions you have
Again think about this contact with the winner
Conversation with customers
Who's that fictional standing at your counter
Brick and mortar store.
If you have details of payment and shipping
Take care and please contact the buyer again. Let's do them
Know when items were shipped - accurate date
And time - when it is expected to arrive on them
It's over Please let them know during these contacts
There are any problems or questions that they should do
Please contact us through the eBay site. When they do
Please contact me in the future, please make sure
Answer promptly, and doing everything you can
To make them happy to their purchase - even if
This issue, there is a refund.
Yes. Refund of issue to be open,
Depending on what the item is. Furthermore, you
There is a refund. Of course,
What buyers expect to return items to moderate
At your expense, before you issue a refund -
There is a refund of the problem
Promptly this is just a good business
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PPPP
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