Word Count:
1017
Overview:
Are you creating a positive, professional impression when sending emails to your collaborators and customers? Or, every time you press the submit button, is Miss-Manor crying out with fear? Is there) gone, if you send efficiently and effectively, the message is wasting your time? Take this fun quiz to find out.
keyword:
E-mail, commmunication, business, marketing, customer service
Article Body:
Are you creating a positive, professional impression when sending emails to your collaborators and customers? Or, every time you press the submit button, is Miss-Manor crying out with fear? Is there) gone, if you send efficiently and effectively, the message is wasting your time? Take this fun quiz to find out.
1. The condition of specialized email messages should be:
a. It is a conversation.
b. Formal.
c. I use sounds like casual.
d. "Hey! What's the matter?"
Answer: A. You may be casual as you like with friends, breaking all grammar and punctuation rules you desire. But it does not apply to communication with clients and colleagues. It's a professional that can handle business. By email, professional conversation stories - not overly casual. . .
2. One way to achieve tone of conversation is:
a. Use slang terms and technical terms.
b. Use shrinkage.
c. Use acronyms.
d. Stand up and shout across the office. See if you can start "wave."
Answer: B. When you talk in a conversation, you use contraction. So, it is acceptable to use them in e-mail to create tone of conversation.
3. When you start to input e-mail, it begins with:
a. Recipient's email address.
b. Message.
c. Recipient's name.
d. "Yo, man or Dadet!"
Answer: c. In addition to starting the message with the name of the destination, more personal, it helps to avoid misunderstandings and confusion. If you start a message without a destination name, people do not know whether a message is intended for him / her.
4. When writing an e-mail message, the paragraph is:
a. Lengthen
b. Short.
c. Indented.
d. I am becoming a transparent human - I'm happy to be able to do it.
Answer: B. People are not willing to invest a time reading message that seems to be too long or boring. Short paragraphs are more readable because they have more blanks. There are less chances than the reader missing points.
5. The best way to make some points by e-mail is:
a. Include all the points in the first paragraph.
b. Include all the points in the last paragraph.
c. Use a bulleted or numbered list.
d. Place it in the banner and hire an airplane to fly over the office by pulling the banner.
Answer: c. Placing multiple points in a paragraph can cause it to be overlooked. Lists and points to play are noticeable. They also make people more visible.
6. At the end of the e-mail message, you need to include:
a. Only your name.
b. Your name and company only.
c. All your related contact information.
d. Your pet python and twin tarantulas pictures.
Answer: C. Provide people with all the information they need to contact you - the most convenient for them in any way. They may prefer an e-mail phone or regular mail.
7. If you know it is a posted document earlier that reads it earlier than you read it:
a. Paste it in the body of the message.
b. Please attach as a separate document.
c. Slow type.
d. It is a carrier pigeon depending on whether it must be.
Answer: a. When recipients are in a hurry, it takes extra time, so the possibility of opening attachments is reduced. That person is more likely to read what was stuck in front of him / her.
8. Please copy the message when sending ("cc"):
a. Everyone in the department - just to be sure.
b. Your boss and your boss' s boss - they know that you are working hard.
c. Only those who absolutely need to know.
d. The whole world. Why not? Everyone is like that.
Answer: C. "Cc" function is the most abused function by email. There is nothing to hurt!
9. When writing a subject:
a. "greeting" and "Hello" Please use the common ones, such as. "
b. Specifically, however, it is easy.
c. Use some sentences.
d. "There is a uncle 's Guido' s knee cap delivered to your correspondence.
Answer: The general follow-up line of b.a tells the recipient whatever. of
More specifically, it's a better chance for you to have recipients than you have
Open the message.
10. Write a brief email message:
a. Omit the Wordy phrase.
b. Use very small fonts (8 points).
c. Fast type.
d. Omit all other characters. "Oi eey ohr lte."
Answer: a. Effective methods for concise writing should be omitted unnecessarily
For example, use "now" instead of "near future"
Instead of "twice" on two different occasions "twice". "
11. If possible, the e-mail message is:
Even if the message is very long, very detailed.
b. It is kept on one screen.
c. Forwarded to manga authors for future materials.
Answer: B. Most readers do not spend much time reading one or more screens. The shorter the message, the more opportunities to read it.
12. How much space can normally be displayed in the subject line?
a. 25-35 letters.
b. 25-35 words.
c. 50-75 letters.
d. 50-75 words.
Answer: A. A character is defined as all characters or spaces. That is,
Each time you move the space bar it counts as one character. Theme
Approximately 25 to 35 is displayed in the line displayed in the mail of most people
character.
13. If you would like to reply to the message on the best time of the meeting, select:
a. Reply all.
b. It is a reply.
Answer: B. "Reply all" button sends a response to everyone who was there
I sent the original message. They do not need to know your schedule. you
It is a conference coordinator for "reply". Then he / she can choose
Notify everyone and the best time.
Score:
13 = You are perfect. (But you already knew.) Continue emailing!
10-12 = You are okay. But please be a little more careful. E - mail etiquette that can learn a few tips from my book made easily (see Resource Bin link).
7-9 = You can use some help. This work is a mail manner operation (link resource box).
Less than 7 = Wow! Call me! Fierce treatment of time to.
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