I work for a specialty after an auto parts retailer in the market. In no showroom, the Internet from about 50% of the business calls from eighty percent. We will send out the catalog to those who wish, or those who ordered last year. We also have an ad behind the car magazine. Needless to say, telephone sales are really the lifeblood of our business. But in the second half, I wanted something that was not the case.
It's tough. :
Telephone, Telephone, Telephone, Telephone, Telephone system, Telephone system
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I work for a specialty after an auto parts retailer in the market. In no showroom, the Internet from about 50% of the business calls from eighty percent. We will send out the catalog to those who wish, or those who ordered last year. We also have an ad behind the car magazine. Needless to say, telephone sales are really the lifeblood of our business. But in the second half, I wanted something that was not the case.
The business phone system of my company has what I call, the absolute most annoying grasp message that has been produced. My boss, the owner of the company, is a really nice person. Unfortunately, he is a really nice person with a very noticeable language impairment. One day he decided to play his repeating digital loop, presenting weekly specials instead of traditional hold music. We are a very busy company. In fact, most days we find our sales reps on the phone from the time we enter until the time we leave. As you guessed, with such high volume calls, many people are on hold.
When our customers eventually reach the sales representative, I estimate that about thirty-four percent of them do the camouflage of my boss. .. Not kidding The other sixty to seventy percent usually compliments us on "funny voices" who do our ads. I thought that we were going to entertain people with language disabilities, and there were people who got angry at it. The thing is that almost everyone wants to say about hold ads. I had the customer complete an extensive order while doing his version of "voice". Our co-workers and I are enjoying themselves on the one hand, but on the other hand are very entertaining, as our boss is a really nice guy. My only problem is that my cube is right next to my boss while most of my colleagues are spreading to a huge office. Because it is quite good even in a good face, visibility seems to be high.
I miss hold music
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