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In today's increasingly competitive hospitality industry,

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In today's increasingly competitive hospitality industry, owners and managers are constantly seeking answers to important questions-how to recruit, keep and your guests
The answer is the company that succeeds in finding and finding these goals consistently.

William * Shakespeare wrote, "All worlds are on the stage, and all men and women are just pl ...


It's tough. :
Waiter training, restaurant training


Article body:
In today's increasingly competitive hospitality industry, owners and managers are constantly seeking answers to important questions-how to recruit, keep and your guests
The answer is the company that succeeds in finding and finding these goals consistently.

William-Shakespeare wrote, 'Only for All World Stages and All Male and Female Players'. Tsutsutsu based in Orlando, Florida

Disney is also designated as "magic" to create one company. Disney's challenge should ensure that all of the 36,000 staff have a show role that exceeds all expectations It is.

Disney's approach to people management helped them gain a reputation of providing first-class standards to American quality and service.

Disney "casts" performers not only "hire" people for work, but also for the "role" of the show. The emphasis is on finding 'directed' people who are willing and not necessarily to the established high standards of technology that a candidate may have.

Their "casting process" introduces each applicant to the culture of the company, and the important role it plays in future success. In this way, there is no surprise and it is this approach that helps to maintain sales of around 20%.

The success of the "restaurant stage" requires the development and choreography of various aspects such as great casts, scripts, support and directions.

Quality 'casting' or recruitment is important to everything else in production.

As owner or manager, you are more director and choreographer of performance. Your front of the house staff is an actor and the audience your customers have to do.

Scripts and shows are also being held to ensure that the crew is responsible. As a director, you need to recognize the cues of the guests, provide a line, and prepare the cast in an impromptu when added to the fun of the performance

Think of a typical theater performance-with the files of the audience, the curtain goes up, the actors make their own entrance and speak their lines. Each and every cast member prepares themselves and theatre, not to mention writers, directors, stagehands, customers, makeup artists, and lighting engineers.

However, in spite of the proven talents of the individual members of the cast and the award-winning director and behind-the-scenes crew skills, one person is the other

Filling your service cast with people who can star in their role is the key to success. It's difficult to show a restaurant for casting, but hiring alone, anyone can easily call, or order, deliver.

The next article is about how to attract cast members to the 'casting call' right. It is a part of the archive of the previous article.


Restaurant Training-Select Restaurant Cast


Indicates like a hospitality business.

It is an appropriate role for people in places where casting is important. The cost of hiring an individual should be strongly restrained to rushing to a decision that you can regret in a week's time. Once the casting decision has been made, keep in mind that your entire production review is going to depend on the various people you chose for performance.

Do not be fooled by the first appearance and beware of being ove. ..


It's tough. :
Waiter training, restaurant training


Article body:
Indicates like a hospitality business.

It is an appropriate role for people in places where casting is important. The cost of hiring an individual should be strongly restrained to rushing to a decision that you can regret in a week's time. Once the casting decision has been made, keep in mind that your entire production review is going to depend on the various people you chose for performance.

Don't be fooled by the first appearance, and beware of being overrepresented by what looks like an excellent summary / CV, whether it truly presents valuable insights that can provide these is suitable for the individual Please fill in the application form for your role.

Clearly it is important to invest the time and effort needed to get the right man who has to continue-a well-planned approach

Here are a few casting tips to get started.

1. Treat every room like play open role. Make your skills and expertise of people of equal importance to your employment about how new cast members need to be associated with other members within the cast.

2. Identify the skills needed for your role. Once the interview starts, it's too late to start thinking about what you want to learn. What attributes and personal attributes do you bring to new cast members based on your job description and your knowledge of the role you are casting? Politeness? Optimism? Creativity? How would you determine the presence or absence of those characteristics to your satisfaction? Focus the different stages of the selection process on the real-world skills required of the part you are filling out.

3. "screen test" your application. Consider how to handle your staff who may be a good indication of how they handle your customers and their co-workers if they are hired The difficult customer situation in role-playing Try as a volunteer, or "what should I do" poses that are likely to occur in the job just do not want to hear the "right" or "wrong" answers. You can train them to use the appropriate words later. Listen to directions and attitudes.

4. Use multiple selection methods. Do you remember test anxiety at school? Job seekers get it too. We distinguish all applications on a one-screen coarse-grained continuous fine line.

5. Ask the appropriate questions. It is a question that can be very effective in determining the general fit of an individual applying a role in your show. The following are multiple that can be tailored to your specific requirements

-What is "wonderful service" to you?
-You experience great service and how does it make you feel?
-Did you feel welcome when visiting today's restaurant?
-Restaurant business is a people-oriented business-what
-Features Do you feel suitable for this role?
-How would you handle a difficult customer?
-What is your hospitality.

6. Emphasize mutual choice. Applicants should make good choices as you do. You get by helping them to choose the right position and configuration, just as you want to choose the right person. If they make a bad informed decision and discover it only after being on the board for a while, you are competent but unhappy

7. Actively recruiting. Good people may not always find it. Sometimes I have to find them. Where are your best people from? Bringing new candidates by paying incentives for bringing in with friends, former colleagues, relatives who can fulfill your production role

8. Hire people who are right for the role they need to play. In a customer-focused organization, there are any kind of people who take to attract customers and bring them back. Although it is very human to put personal beliefs, values, likes and dislikes on the selection process, it is rarely the best for the customer to do so

Next month's article 'Render Performance' will help prepare for the show.

Archive feedback form of the article before you see it.

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