IT support professionals need to be able to make a profit at the end of the day. It will find micro small and medium sized businesses by paying an appropriate fee for support.
It's tough. :
IT support, IT support
Article body:
Setting IT support charges too cheap should work like crazy. The last thing you want to discover at the end of the quarter after entering everything in QuickBooks or Excel is that you have supported it for free.
Try to make a profit!
Don't find yourself saying "Gee my income was really very close to my expenses!" I do not want to work for free. Make sure there is a big difference between the income you take and the cost you pay. At the end of all, you need to be able to draw profits and be able to cover all your overhead.
There are many micro small businesses that are angry at paying an acceptable IT support fee. Also, paying more than 75, 85, 95, $ 100 hours will have some things that are quite comfortable.
Qualify your customers
The survival and action of your time is wasted time to get your qualifications for your fancy and helping customers. These are those who smoke all your energy and all your witty dryness. They will be prevented from moving to a more profitable account.
Support points about it
It is possible to go to the lobby of rip who also comes out.
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Can you make multiple hats?
Owners of the IT support business should wear a "technician" and sales representative hat to start a successful business. If neither of these "hats" is your strong suit, you will have a lot of competition in IT support.
It's tough. :
IT support, computer consulting, technical support
Article body:
In the early stages of the development of the IT support business, owners normally wear all hats: sales hats, technical hats and administrative hats, the company In this article, you are the first Learn why you need to wear so many hats, and start passing hats to someone else.
Why so many hats are important in the beginning
Many people came to me, "Well, I am just an owner. I am an entrepreneur. I am good at pulling it all together, but I am not really professional. And I Really not a sales person .. "I will be very dull." Many of your local competitors wear all of these hats, especially during the launch phase of their IT support business, so you already have 8 baud
In many cases, your company may solve from their home with very low indirect costs One customer for these sweet spot customers These are technically quite good and quite good of personality It is a rare person that happens to have a sales-oriented kind.
When starting to pass a hat
It says that you have a good technical person and he or she could not keep a very busy and good full-time sales representative However, usually the IT support business evolved over time To do. The owner starts by being both a salesperson and a technical person. As the company gets busy, your company starts subcontracting from some of the spill jobs or tasks that are not on your alley (professional job). This will let you go out a little more on the sales call.
Then, if you get to a point where a couple of different subcontractors consistently send this work to your point, your light bulbs will begin to go out. A data recovery company calculates the payroll to outsource clients on the Internet for the realization of the service.
Support points about it
Keep on the back of your mind that some of your competitors are going off the bat and able to sell and technical issues correctly. And they may give a run for money. When you start placing your business, you need to think carefully about this issue.
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