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Here's the scene: Dozens of professionals

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<p> Here's the scene: Dozens of professionals at a large advertising agency quietly compile close to each other in open rooms lacking office walls and partitions </ p>





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<p> Here's the scene: Dozens of professionals at a large advertising agency quietly compile close to each other in open rooms lacking office walls and partitions </ p>

<p> Occasional laughter emphasizes silence. But no one is talking. Communication with him is also instant messaging (IM) through most. </ p>

<p> "I can not help when I'm visiting this company, but notice this [lack of speaking people]. It seems strange to outsiders, but this is quite their corporate culture now Is a "Helen-Chan, a US-based technology research group who has a friend at the Yankee Group, an agent </ p>

<p> The first technology designed for one-on-one personal chats has reached work. Many Businesses They prefer the immediacy and efficiency of getting real-time information from partners, suppliers and colleagues working in remote areas. </ p>

<p> Instant messaging is basically a text version of the phone. In larger and smaller companies, more and more people use it to communicate. For many, it acts as a backstop for email problems and other emergencies. 11 terrorist attacks </ p>

<p> Wall Street-One million journals will send out current messages. In the report, "IM: The Sleeping Giant," by 2005, Instant Messaging will surpass email as a primary online communication tool. </ P>

<p> It said, IM would be a profit for companies working on more teams and projects than many retailers, independent professionals and others. That's because IM enhances collaboration but does not lend itself to the start of a new relationship. However, with the exception of time and cost savings opportunities, there are risks and drawbacks to their use. </ p>

The most time-consuming businesses in <p> are eagerly IM users do not receive 10 instant messages. </ p>

<p> <strong> 1. </ strong> Adopt an instant message for user policy. For owners, employees need to know whether to display instant messages as an appropriate means to communicate with customers and business partners, and any policy should include at least a general guideline for use. . You may not think this is important-you are told to publicly disseminate inaccurate rumors about listed software companies (words come out, software company stocks plunge, hedges The fund manager and his company got into some serious problems.) </ P>

<p> 2. <strong> don't </ strong> Use instant messaging to convey sensitive or confidential information. Take a lesson from the above example. So if your company is in a business that provides expert advice on stocks, finances, medicine or law, so through instant messaging IM is good for quick information on project status, meeting time, or whereabouts of people . </ p>

<p> 3. <strong> Do </ strong> Organize your contact list and separate business contacts from family and friends. Make sure your employees do the same. Or vice versa—eliminates the possibility of remoteness, even if social contacts can be included in business chats with partners and customers. With MSN Messenger [link], you can organize your contacts carefully. </ p>

<p> 4. <strong> Don't </ strong> Allow excessive personal messages at work. Yes, make a personal phone call at work, send a personal email, and allow your employees to do the same. But you are advised to keep it minimal and (hopefully) do the same thing yourself. Instant Message You can generate time or chat for s-class-a-b-c-class coach lunches and chats for individuals seeking to increase new customer revenue. "</ p>

<p> 5. <strong> Do </ strong> Please note that you can save instant messages. IM may think it's a great thing because it can disappoint your guard, make a bold remark, sternly blame your boss, employee or co-workers, that you are not realized yours An archive-wide message that allows some IM services that one of the parties in the conversation can copy and paste the entire chat into a notepad or Word document. Just be careful to say it like an email. </ p>

<p> 6. <strong> Don't </ strong> compromise your company's responsibility or your own reputation. The court can still figure out where instant messaging stands in terms of libel, libel and other legal considerations. In all other areas represented, if it is the company / other company, it will be a court. A reputation or credibility that can cause damage. I am careful about what you say. </ p>

<p> 7. <strong> Do </ strong> Please be aware of virus infections and the security risks associated with them. The author and eBusiness consultant Alexis D. Gutzman, the IM file accessory for which her recent research for books carries a virus than an email attachment, is a more "firewall" than an email attachment. Country Risk Firewall Study-Opening the Abroad Program, "she says. You are wise to learn more about the quality of your own firewall protection to decide whether to limit file transfer via IM </ p>

<p> 8. <strong> Do not </ strong> Share personal data or information through IM. Even if you have maximum confidence in the person or person you are messaging with, including personal information, you are rather kept confidential (like a phone number) your chat text is your contact Because it is relayed through the server on the way to "If someone is connected and you can see that traffic, you can see personal information," says Chris Mitchell, program manager for MSN Messenger. E-mail encrypted with information such as sending of emails that may or may not be. </ p>

<p> 9. <strong> Do </ strong> Keep your instant messages simple and know when to say goodbye. It is difficult to specify how to use IM. Kneko Burney, Director of eBusiness Research at Stat Group of Cahners, simply prefers it for watching whether a colleague is at his / her desk, available for face-to-face or phone calls "It's someone's office Gutzman, on the other hand, sees IM as a way to do quick research and get quick information from consultants and lawyers. She recently used IM in book research to save the entire message in her personal archive. Agree with both, this restriction, contact us, immediately, unnecessary blather. "In instant messaging, you don't need a lot of jokes," says Gutzman. "I can say quite," how about it? And please take my question. "</ p>

<p> 10. <strong> Do not </ strong> confuse contacts with misleading usernames or status. IM usernames, such as email usernames, should be consistent across the company. Find out if you have contact information all day long for updates that require self-administration by your users. </ p>

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