Travel time lost to gaining prospects is expensive, and if the prospects for various reasons are poorly qualified or in the acquisition process
It's tough. :
web presentation, webcast, video conference, webinar, internet video conference, audio conference, web conference, web conference, emeeting, skype, software,
Article body:
The problem is
However, the proposition of reviewing is the rapid delivery service for sending and receiving email just by comparing your actual retention time with everyone. Coordinate responses to bids with many different resources in the company (but this is not always available) In conjunction with deadlines approaching quickly, mistakes our service sales team has competitors rivalry We give here the end of the added benefits that are not the last to know whether to maneuver.
Solution
In some cases, it may be better to have a virtual meeting with a prospect, client, distributor or partner. The web conference will give you the documentation for this workshop, software demo or consultation. Also, it is a great way to review and reinforce proposals that are already sent to customers by email. Thanks to the presence indicator of IP software, voice over skype, other colleagues reunite according to their availability to generate a bid offer Finally, the alert on the competition relates to Allows exchange of all information, necessary for, sales force.
result
Therefore reducing proportionately the transfer time of representatives increases sales time and allows them to focus better on their work. The level of stress going to answer the bid goes down, with better coordination resulting in the improved quality of the offer, which may be apparent to the customer's eyes. Sharing experiences among members of the sales team, equip them to go ahead normally to neutralize better arguments on competition.
Web conferencing application for service
In many respects, the demand for technical assistance is an indication of user training deficiencies and the quality of the documents given.
It's tough. :
Web presentation, webcast, video conference, webinar, internet video conference, audio conference, web conference, web conference, emeeting, skype, software
Article body:
The problem is
Naturally, reading can be monotonous. However, creating a step-by-step video for instructional purposes has no economic implications. This is especially difficult when the user seeking help is very scarce.
Solution
After-sales service team is connected to the technical demonstrative panic button website to explore and explain the issue, the announcement from the conference room to the client is made, at the same time, the drug. For example, a page that walks you through all the steps required to complete an operation. In addition, the usual questions, FAQ (Ask Frequently Asked Questions) help-click the pre-recorded help that clients can consult as free service, 24 hours a day, 7 days a week
Result
Audio visual is definitely the strongest of all media. Television and movies are enough proof for this. The level of understanding is clearly superior as is the level of customer satisfaction. So by converting part of the technical assistance request to self service, the cost per customer can be lowered if more resources are more difficult, so with us, long distance technical support, at telework, It's just a click available.
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